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1. What is backflow, and why is it dangerous?
2. What is an unapproved source?
3. Why is the backflow program needed?
4. What is a backflow prevention (BFP) assembly?
5. What systems require backflow prevention devices?
6. Who can install or test a backflow preventer?
7. Who is subject to the backflow ordinance?
8. Does my backflow preventer need to be placed in an enclosure (hot box)?
9. How often does my backflow device need to be tested?
10. What do I do with the test results?
11. Where do I install the backflow preventer (BFP)?
12. If a new service connection requires a backflow preventer, but it is not installed yet, will a meter be installed?

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1. What is an eBook?
2. How do I access eBooks?
3. Do I need any special software in order to view eBooks?
4. How do I authorize the OverDrive app with an Adobe ID?
5. Why am I getting an error when trying to download part of my eAudiobook on my iPad or iPhone?

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1. How do I obtain a library card?
2. What if I live outside the town limits of Southern Pines?
3. When can I check out library materials?
4. How many items can I check out?
5. How long can I keep the library materials?
6. What if I need to keep the library materials longer?
7. What if I don’t return the materials on time?
8. What if I can’t find the materials I want?
9. In addition to checking out materials, how may I use my library card?
10. What if I forget my library card?
11. May I loan my card to someone?
12. Can I place a hold from home?
13. What is a PIN and how can I get one?
14. I’ve forgotten my PIN. What should I do?
15. How do I receive email or text notifications for my library account?
16. Why am I not getting my email notifications?
17. Why has my email notification been canceled?
18. How do I send a print job to the Library's printers?
19. What is the Southern Pines Public Library's Strategic Plan?

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1. What do I do if I have a question or information request?
2. How do I stay up-to-date regarding planning happenings within the Town?
3. How can I find agendas and minutes from Board meetings and public hearings?
4. Are there are entities that can impact a decision on zoning for my site?
5. How can I find more information on regulations affecting the Historic District?
6. What is the Unified Development Ordinance (UDO)?
7. What is the difference between the UDO and the Code of Ordinances?
8. How can I find out more information about the UDO?
9. How can I find out about zoning?
10. What are the rules about signage?
11. How do I find out if my land is affected by endangered species or conservation regulations?
12. When are public hearings and how can I participate?
13. What does public hearing sign look like and what does it do?
14. What does the Planning Board do and how I can participate?
15. What is the Technical Review Committee?

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1. I want to stay informed about crime and other activities and events taking place in my community. What is the best way to do that?
2. How do I report a crime, accident or suspicious circumstance?
3. How do I get a copy of a police report?
4. I received a parking ticket from the Southern Pines Police Department or the Southern Pines Fire/Rescue Department. What do I do?
5. I would like to research the crime statistics in Southern Pines. How can I get that information?
6. How do I request “Special Attention” for a specific problem?
7. I would like a police patch for my collection. How do I get one?
8. I am going to be out of town. Will the police department watch my house while I’m gone?
9. I am opening a new business in Southern Pines. How can I provide contact information to the police department in case of an emergency?
10. I would like to do my part to reduce the chance my property will be a target for criminals. Is there anything I can do?
11. I am thinking of having an alarm installed at my home/business. Is there anything I need to know?
12. I was really pleased with the quality of service I received from a Southern Pines Police Department employee. How do I let the police department know?
13. I need to get my fingerprints taken for a professional license, foster care/child care application, employment application, rental/lease application or for another purpose.
14. I have a Tow Agency and would like to know how my agency can be included in the department’s rotation list when a wrecker is needed.
15. I am hosting an event in Southern Pines and I would like a police officer to provide additional security. Is that possible?
16. I am planning on leaving my vehicle parked unattended at the Southern Pines Train Station while I am away. Do I need to notify the police department and ask them to keep a check on it?
17. My organization would like to solicit funds for charitable purposes. Is this activity regulated in Southern Pines?
18. I am applying to the North Carolina Alcohol Beverage Control Commission for a Retail ABC Permit and/or a Special Occasion/Temporary Permit. Do I need to notify the police department?
19. I would like to solicit door-to-door for business purposes. Is this activity regulated in Southern Pines?
20. I have a business that deals in precious metals. Do I need a permit to operate in Southern Pines?
21. I have an issue with an animal. Who do I contact?
22. How do I report possible terrorist activity?

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1. Before I dig on my property how do I get my utilities located or marked?
2. How do I get a driveway/erosion and sediment control/water and sewer service form?
3. How do I find out if water and sewer is available at or near my property; and if it's not, how do I get the line extended?
4. What streets does the town maintain?
5. Which streets does the town sweep?
6. Who do I call for questions or problems regarding my garbage or recycling services?
7. How can I apply for my recycling to be picked up on the front porch?
8. How do I dispose of electronics such as televisions or computers?
9. What are my scheduled pick-up days for garbage and recycling?
10. How often does yard waste get picked up?
11. What size must tree limbs be in order to be picked up?
12. How do I report a pothole?
13. How do I get the ditches in my neighborhood cleaned out so it doesn't flood when it rains?
14. What do I do if I see a dead animal on the road?
15. Who should I call if I have a sewer backup?
16. What if I have a water main break or sewer backup after hours?
17. What's a sewer backup?
18. What is a water main break?
19. What if it's after hours and I find out my water has been cut off?
20. What if I have an issue with my water bill?
21. How do I apply for a new water and/or sewer taps?
22. Where do I pay my water bill?
23. How do I report concerns about sight hindrances, mowing on Town property, or tree issues?

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1. How to Register for Athletics and Programs
2. How do I rent / reserve a facility?
3. Water Sports and Fishing available
4. Park Regulations

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1. How can I participate at Town Council or other public meetings?

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1. Where do I pay my water bill?
2. I have a leak, can the town help me?
3. Can you please tell me more about the town's cemetery and how to buy a plot?
4. Do I need a Business License
5. How do I discontinue my utilities?
6. How do I sign up for my water bill?
7. How do I sign up to pay my utilities via bank draft?
8. What do I need to know about renting property or building space in Southern Pines?
9. What do I need to know about having a swimming pool in Southern Pines?
10. How do I obtain a Beer & Wine License?