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1. How to Register for Athletics and Programs

Registration:

• Programs and Events with Other Organizations:
  • Some programs are administered by individual organizations like ACSandhills or Sandhills Optimists and show registration at their websites.
  • Some co-sponsored events like Springfest, The Christmas and Veterans Parades are administered by the individual organizations. 
• Online or Onsite Registration:
  • Some programs like the Autumnfest 5K and Jr Tennis Tournament have links for completing online registration thru an outside website.
  • Free events such as Autumnfest Kids sprint races or Major League Pitch, Hit and Run may show to sign up onsite at the event.
• Registration Forms:  
  • If pre-registration with Southern Pines Recreation & Parks Department is required, forms will be made available:
    • ONLINE under Programs, Athletics or Activities at southernpines.net
    • IN PERSON for Youth and Adult Programs, Athletics or Activities visit Campbell House, Recreation & Parks Office at 482 E Connecticut Avenue. 
    • IN PERSON for Senior and 55+ program registration will be found at the Douglass Community Center, 1185 W Pennsylvania Avenue. 
  • Forms can also be emailed upon request.
• Registration Acceptance:    
  • Registration is on a first-paid basis when a space is available.
• Registration Completion:     
  • Registration is not complete until both the registration form and the required fees (if any) have been received.
  • Both the Program Information page with session selection and the Personal Information / Waiver page must be returned.
  • There may be no contact to confirm registration unless requested by the registrant.
• Availability--limited spaces in program:  
  • If spaces are limited call or email before paying online or by mail to see if space is still available.  
  • Program information will show Min / Max (minimum and maximum number of participants allowed)
• Availability--no space limit in program: 
  •  Submit forms and payments on or before Registration Ending Dates.
• Wait List:                              
  • If you are requesting to be wait-listed, submit name and contact information or form only; no payment will be accepted for wait-list. Recreation staff will contact you if a space becomes available.
• Submitting Forms:               
  • Forms can be submitted via mail, email, fax or in person at the Recreation Office.      
  • Spaces cannot be held if registration forms and fees are not received before Registration End Day or while space is still available.
• Payment of Fees:                 
  • Can be made in the office, via mail or online thru Official Payments.  See "Pay Online" on any Southern Pines website pages.
• Confirmation of Registration: 
  • No contact will be initiated by the office to confirm registration unless there is incomplete information or improper fee paid.
  • Official Payments will email a payment confirmation to the office and to the payer. 

Methods of Payment:

• In Office:  Cash, Check, Master Card, Visa, Discover, Money Order
• Online:     Master Card, Visa, Discover, American Express

Rates: Am I a Resident (r) / Non-Resident (nr) ?  

• See Quick Links:  Residency - Non-Resident Membership 

Refunds and Credits

• Registration Fees (if any) are not refundable.
• Non-Refundable Deposits (if any) are not refundable or transferable.
• Non-Resident Membership fees are not refundable.
• Requests for refund or credit of any refundable portion of fees paid must be received in writing at least 5 full days before the program begins.
• See Quick Links - Refunds Policy for details.

2. How do I rent / reserve a facility?

How to Rent / Reserve a Facility

Southern Pines Facilities

• Recreation and Parks Facilities

How to Reserve

• Facility Rental Information

3. Refund Policy

Town of Southern Pines Recreation & Parks

Refund Policy

• IF THE RECREATION DEPARTMENT CANCELS a program, activity, class, or facility reservation, a FULL refund will be issued in the form of a check within four (4) weeks.
• CREDITS AND REFUNDS MUST BE REQUESTED IN WRITING at least five (5) full working days prior to the first scheduled day of the program, class, activity, league action or facility reservation/rental.
• NON-REFUNDABLE amounts are also NOT TRANSFERABLE.
• REFUND FOR QUALIFIED REGISTRANTS: When an individual registrant qualifies for a refund, the refund will be equal to the amount paid by the registrant, less both a $5.00 administrative fee and any non-refundable portion. Refunds totaling $10.00 or less will be issued in the form of a credit which is valid for one (1) year from the date of issuance. See individual Registration or Permits for details of refundable and non-refundable fees.
• FULL CREDIT: If a registrant qualifies for a refund, they may choose a full credit of the refundable portion instead of a refund with no $5.00 administration fee deducted. The
  credit is good for one year for any program or activity in the Recreation Department.
• WHEN AN ADULT ATHLETIC TEAM QUALIFIESfor a refund, the refund will be 75% of the team’s registration fee. The $20.00 non-resident team members fee is not refundable.
• TRIP CANCELLATION: If a registrant cancels participation in a trip, a full refund, less both a $5.00 administrative fee and any non-refundable deposits, will be issued only if the trip is fully subscribed and the registrant’s slot is filled. Otherwise, there will be no refund.
• FACILITY RENTALS: For facility rentals, deposits are required to secure a reservation for the desired date and time. If the reservation is cancelled in writing at least 5 full working days before the event, the refundable portion is as indicated:
  • For athletic field, shelter, gym and pool rental: the deposit is the entire reservation fee. Qualified refunds will be 50% of the fee as credit good for 1 year from date of issue; or 50% of the rental fee less a $5 administration fee—issued as a check.
  • For the Douglass Community Center, Train House or Train Stationa non-refundable and non-transferable deposit of $20 resident and $40 non-resident is required to secure a reservation. There is no refund or credit for the deposit. For any amounts paid in addition to the required deposit, a full credit good for 1 year from date of issue; or a refund for the refundable portion (amount paid less the deposit) and less a $5 administration fee, issued as a check.
• SPECIAL CIRCUMSTANCES: The Recreation and Parks Director will determine refunds in any special circumstances not addressed by this policy.

4. Residency / Non-Resident Participation

Resident and Non-Resident Participation

Special Events 

• Events with free admission are open to everyone.
• Youth may have to be accompanied by an adult.

Programs and Activities

• Non Southern Pines residents can also participate in programs with or without a fee.  
• The fees for some programs may be different for Residents (r) and Non-Residents (nr)
• A Non-Resident Membership may save participants money when participating.
• Stated restrictions of the programs apply.
• For details see the  -- Residency - Non-Resident Membership

5. Inclement Weather Closures and Cancellations

Inclement Weather Closures and Cancellations

Town Offices

•  Closures are posted on the town website.

Sport Facilities / Athletic Programs  

The Athletic Coordinator will make decisions on the day of the event Weekdays by 4:00 and Weekends as soon as possible.

Check for Notifications:

• Your Coach
• Your Email 
• Like us on Facebook
• Or contact the Program or Athletic Coordinator (see your registration or  "Contact Us")

Programs and Activities

Check for Notifications:

• Your Email
• Like us on Facebook
• Or contact the Program Coordinator (see your registration or "Contact Us")

6. Water Sports and Fishing available

Water Sports and Fishing allowed at Reservoir Park Lake

• See Facility pages for more information

Boats, kayaks and paddle boards are allowed on this 95 acre lake.  

• No gasoline engines--only paddles and electric motors allowed.
• Boat ramp and dock

Fishing

• A valid fishing state issued fishing license is required as per North Carolina rules.
• Fishing from shore or by boat (see above).

Swimming and wading are not allowed.

7. Rod, Reel and Tackle Loaner Program

Year Round - Rod, Reel and Tackle Loaner Program

Kids who don't have parents who fish or money to buy equipment can check out a rod, reel and tackle to give "America's Sport" a try. Zebco 33 classic rods and reels will be provided for check out. Parents must fill out a registration form at the Recreation Office in Campbell House or Douglass Community Center during office hours.

8. Game Equipment available for free Check-Out

Game / Sport Equipment Available for Check-Out

Douglass Community Center   
1185 W Pennsylvania Avenue   910-692-7376

• Check-Out M-F, 8:30 am - 5:00 pm  - Return next business day.
• Check-Out is FREE!
  • Portable Corn Hole set (8 bean bags included).  
  • Shuffleboard Equipment at Memorial Park. Key must be returned next day unless otherwise arranged.
  • Bocce Ball set.  
  • Fishing Tackle 

Campbell House    

482 East Connecticut     910-692-2463

• Check-Out M-F, 8:30 am - 5:00 pm -  Return next business day.
• Check-Out is FREE!
  • Discs for Disc Golf     
  • Fishing Tackle 

9. Program Behavior Management Policy

Town of Southern Pines Recreation & Parks

Behavior Management Policy - Helps ensure that everyone has safe fun!

Praise and positive reinforcement are effective methods of behavior management. When participants receive positive, non-violent, and understanding indicators, they develop good self-esteem, problem solving skills, and self-discipline. This Program/Camp will practice the following Discipline and Behavior Management Policy:

In order for a participant to feel secure and cared for, certain guidelines need to be set and action taken if the participant steps out of these boundaries. A standard discipline procedure has been established so that all participants will be treated fairly. If a participant consistently disrupts a group or causes trouble that affects his/her safety or that of other participants, the following procedures will be followed:

1. Quiet reprimand/verbal warning
2. Time Out and writing simple sentence about what was done wrong. Sentences are shown to parent at the end of day.
3. Three “Time Outs” in one day constitute early dismissal and/or one day suspension from the program.
4. Early Dismissal Pick-Up: When parent is called to pick up child for early dismissal, pick-up must be within 45 minutes.
5. The Recreation Office is contacted to deal with the problem; parent will be phoned or in-person contact made to discuss.
6. One Day Suspension: A letter is sent home from the Recreation Office and the child will be asked to stay home for a day.
7. If problems persist, the participant will be asked to stay home for the remainder of the program week or not allowed to participate in Recreation Programs for a certain time period. No refund will be given.
8. For severe offenses, such as but not limited to; fighting, theft, vandalism, hitting and/or physical aggression toward a counselor or camper, running away from a counselor, possession of weapons, drugs or sexual misconduct, the participant may be dismissed from the program immediately. This will also occur with instances judged unacceptable by the Recreation staff. No refund will be given.

We Do

• Praise, reward, and encourage
• Reason with and set limits
• Model appropriate behavior
• Modify the classroom, camp environment
• Provide alternatives for inappropriate behavior
• Provide logical consequences for his/her behavior
• Ignore minor misbehavior
• Explain things
• Use short supervised periods of “Time Out”
• Stay consistent with our behavior management
• Encourage Everyone to try new things

We Do Not

• Spank, bite, pinch, or physically punish
• Make fun of, yell, or threaten
• Make sarcastic remarks or use profanity
• Shame
• Deny food or rest as punishment
• Relate discipline to eating or resting
• Leave the participant alone, unattended or without supervision
• Place the participant in locked rooms or closets as punishment

10. Park Regulations

Town of Southern Pines, North Carolina Code of Ordinances

32.61  Information, Notification as to Park Regulations; Notice of Violations

A.  All recreation ordinances, rules, and regulations pertaining to citizens and participants will be published in the local papers annually.  They shall also be given out to all participants in organized activities or programs sponsored by the town Recreation and Parks Department for one year.  From the date of adoption they will be available at the town administration buildings, police station, and Recreation and Parks Department.  All citizens or participants that are confronted with a recreation and parks ordinance violation charge shall be issued by hand or mailed all ordinance pertaining to the recreation and parks facilities.

B. The Recreation & Parks Department staff, Fire Department and town administrators shall have the authority to aid the Police Department in informing citizens and supervising facilities in accordance with all ordinances pertaining to recreation and parks.