Why am I not getting my email notifications?
There are several reasons why your email notifications may not be working. One reason may be due to your email provider. Some email accounts automatically place emails in a spam or junk folder. Check both of these folders in your email account if you are not getting your notices.

Another reason may be due to a technical glitch with Yahoo. Patrons using Yahoo as their email provider may have troubles getting email notifications due to this glitch between our email service and Yahoo. We have not found a solution for this issue at the current time.

A final reason may be because your email notices have been canceled. See "Why has by email notification been canceled?" below.

Show All Answers

1. How do I obtain a library card?
2. What if I live outside the town limits of Southern Pines?
3. When can I check out library materials?
4. How many items can I check out?
5. How long can I keep the library materials?
6. What if I need to keep the library materials longer?
7. What if I don’t return the materials on time?
8. What if I can’t find the materials I want?
9. In addition to checking out materials, how may I use my library card?
10. What if I forget my library card?
11. May I loan my card to someone?
12. Can I place a hold from home?
13. What is a PIN and how can I get one?
14. I’ve forgotten my PIN. What should I do?
15. How do I receive email or text notifications for my library account?
16. Why am I not getting my email notifications?
17. Why has my email notification been canceled?
18. How do I send a print job to the Library's printers?
19. What is the Southern Pines Public Library's Strategic Plan?