Where do I pay my water bill?

Pay Online:
Set up auto payments or make one-time payments as a guest at bit.ly/pay_tosp

Pay by Phone:
Pay by phone at 1-800-272-9829.  Enter jurisdiction code 4395.  ACI charges a nominal fee for this service.

Pay by Bank Draft:
The bank draft application can be downloaded or is available at the Utility Billing Office. Once the form has been completed and a voided check attached, please return the documents to the Utility Billing and Collections Office.

Pay in Person:
Billing and Collections Office:
180 SW Broad St.
Southern Pines, NC 28387

Secure Drop Box:
One box is at our front door.  Or stay in your vehicle and use the box behind our building, on the left before the post office boxes.  Include the bottom portion of the bill along with a check or money order (no cash).

Pay by Mail:
Town of Southern Pines
P.O. Box 600
Southern Pines, NC 28388

Show All Answers

1. Before I dig on my property how do I get my utilities located or marked?
2. How do I get a driveway/erosion and sediment control/water and sewer service form?
3. How do I find out if water and sewer is available at or near my property; and if it's not, how do I get the line extended?
4. What streets does the town maintain?
5. Which streets does the town sweep?
6. Who do I call for questions or problems regarding my garbage or recycling services?
7. How can I apply for my recycling to be picked up on the front porch?
8. How do I dispose of electronics such as televisions or computers?
9. What are my scheduled pick-up days for garbage and recycling?
10. How often does yard waste get picked up?
11. What size must tree limbs be in order to be picked up?
12. How do I report a pothole?
13. How do I get the ditches in my neighborhood cleaned out so it doesn't flood when it rains?
14. What do I do if I see a dead animal on the road?
15. Who should I call if I have a sewer backup?
16. What if I have a water main break or sewer backup after hours?
17. What's a sewer backup?
18. What is a water main break?
19. What if it's after hours and I find out my water has been cut off?
20. What if I have an issue with my water bill?
21. How do I apply for a new water and/or sewer taps?
22. Where do I pay my water bill?
23. How do I report concerns about sight hindrances, mowing on Town property, or tree issues?