What is a water main break?
A water main break is where the line in the street or leading up to your house before the water meter has broken and is releasing water. If the water is leaking after the meter, shut off the water at the meter and call a plumber. If the water is leaking before it arrives at the meter (usually seen by large amounts of water in the yard or street), please call public works at 910-692-1983.

Show All Answers

1. Before I dig on my property how do I get my utilities located or marked?
2. How do I get a driveway/erosion and sediment control/water and sewer service form?
3. How do I find out if water and sewer is available at or near my property; and if it's not, how do I get the line extended?
4. What streets does the town maintain?
5. Which streets does the town sweep?
6. Who do I call for questions or problems regarding my garbage or recycling services?
7. How can I apply for my recycling to be picked up on the front porch?
8. How do I dispose of electronics such as televisions or computers?
9. What are my scheduled pick-up days for garbage and recycling?
10. How often does yard waste get picked up?
11. What size must tree limbs be in order to be picked up?
12. How do I report a pothole?
13. How do I get the ditches in my neighborhood cleaned out so it doesn't flood when it rains?
14. What do I do if I see a dead animal on the road?
15. Who should I call if I have a sewer backup?
16. What if I have a water main break or sewer backup after hours?
17. What's a sewer backup?
18. What is a water main break?
19. What if it's after hours and I find out my water has been cut off?
20. What if I have an issue with my water bill?
21. How do I apply for a new water and/or sewer taps?
22. Where do I pay my water bill?
23. How do I report concerns about sight hindrances, mowing on Town property, or tree issues?