Refund Policy

Refund Qualifications
If the department cancels a program, class, activity, or facility reservation, a full refund will be issued in the form of a check within four weeks.

Once a person or team has registered for a program, class, activity, or league, or has reserved a facility or equipment, no refunds will be issued to that person or team unless the department receives a request in writing five working days prior to the first scheduled day of the program, class, activity, league action, or reservation.

Deposits
For athletic field, bleacher, grill site, and picnic shelter rental, the deposit is the fee for the entire reserved period, and the refund shall be 50% of the deposit less $5.

When an individual registrant has cancelled under certain circumstances that qualify the individual for a refund, the refund will be equal to the amount paid by the registrant, less both a $5 administrative fee and any nonrefundable deposit. Refunds totaling $10 or less will be issued in the form of a credit which is valid for one year from the date of issuance.

Team Fees
When an adult athletic team has canceled under circumstances that qualify the team for a refund, the refund will be 75% of the team's registration fee.

Nonresident Team Member Fee
The $20 fee for nonresident team members is not refundable.

Trip Cancellation
If a registrant cancels participation in a trip, a full refund, less both a $5 administrative fee and any nonrefundable deposits, will be issued if the trip is fully subscribed and the registrant's slot is filled. Otherwise, there will be no refund.

Special Circumstances
The recreation and parks director will determine refunds in any special circumstances not addressed by this policy.